Privacy Policy

This policy covers designbydesign.co and the services booked through it.

What I collect

When you subscribe to the newsletter or buy a workbook. Your email address, and your name if you give it. Payment is handled by Kit and its payment processor — I never see or store your card details.

When you send an enquiry. Whatever you put in the form: usually your name, email, organisation, and a description of what you need. Speaking, training and consulting enquiries are handled through HoneyBook. Coaching Quick Chats are booked through a Google Calendar appointment schedule.

When you visit. Standard server logs kept by the host, Vercel: IP address, browser and device type, the pages requested, and when. These are used to keep the site running and secure.

What I do with it

• Send you the Work by Design newsletter, if you asked for it.
• Deliver what you bought.
• Reply to your enquiry and, if we work together, run the engagement.
• Understand which pages are useful.

I do not sell your data, and I do not share it for anyone else's advertising.

Who else touches it

• Kit — newsletter and digital products.
• HoneyBook — enquiry forms, proposals and contracts for speaking, training and consulting.
• Google — the Quick Chat booking calendar, and the embedded talk video on the Speaking page.
• Vercel — hosting and server logs.

Each holds data under its own terms. If you want the detail on any of them, ask and I will point you at their policy.

Coaching confidentiality

Coaching sessions are confidential under the ICF Code of Ethics. What you say in a session is not shared with your employer, including when your employer is paying. Where an organisation sponsors coaching, it receives themes and attendance, never the content of anyone's sessions. The exceptions are the ones the law imposes: a serious risk of harm, or a court order.

How long I keep it

Newsletter subscribers: until you unsubscribe, then your record is removed on the next cleanup. Enquiries and client records: for the length of our work together plus seven years, because tax and professional-indemnity rules require it. Server logs: as long as Vercel retains them, which is a matter of weeks.

Your choices

Unsubscribe from any newsletter using the link at the bottom of it.

Email alison@designbydesign.co to see what I hold about you, correct it, or have it deleted. I will respond within 30 days. If you are in the UK, EU or California you have statutory rights to access, correction, deletion, portability and objection, and you can exercise them the same way.

Cookies

The site itself sets no tracking cookies. HoneyBook may set cookies on the pages where its forms appear, and Google may set them on the Coaching page where the booking calendar appears and on the Speaking page where the video is embedded. The newsletter form posts straight to Kit and sets nothing of its own. You can block cookies in your browser; the forms may then stop working.

Children

This is not for anyone under 16, and I do not knowingly collect their data. If you think a child has given me information, email me and I will remove it.

Changes

If this policy changes in a way that matters, I will say so in the newsletter before it takes effect, and the date at the top will change.

Contact

alison@designbydesign.co Design by Design, LLC · Minneapolis, MN